The company, a global provider of unified communications systems.
Aspect helps enterprise contact centers deliver remarkable customer experiences across every conversation and every channel – through a single, elegant software platform. As the global leader in customer engagement solutions, our unified interaction management, workforce optimization and back-office solutions seamlessly orchestrate people, processes and touch points for today's top brands in aviation, financial services, healthcare, manufacturing, telecommunications and retail.
The company is focused on helping contact centers achieve their business objectives and is currently working on the next generation contact center that positions its customers to take advantage of and participate in exciting new advances in communications and collaboration.
We are pleased to be a solution partner for Aspect in Singapore.
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world.
We are their partner reaching out to their customers with IP solutions.
Genesys® powers more than 25 billion of the world's best customer experiences each year. We put the customer at the centre of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry's #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognised by top industry analysts as a leader in both cloud and on-premise customer engagement solutions.
SJS Solutions develop innovative, affordable, easy to deploy Digital Display Solutions suitable for call centers & contact centers, help & support desks, sales teams, operational areas, driver depots and logistic office.
SJS have become a global leader in creating the most flexible, easy to deploy visual communications for companies of varying sizes with varying needs. The SJS API now ensures customers can display anything, anywhere.It delivers role and user-based reports and dashboards that ensure alignment of contact centre activities with operational and strategic goals and includes a powerful workflow engine that automates key business processes based on KPI achievement.