Remego Consulting team provides services that include project management, software application development, call centre integration and script cum speech-grammar development both locally and in the regional markets.
To carry out the projects, the team follows a framework of project management, software development methodology. This framework is used to control risks and processes throughout the entire project implementation phase.
Besides having such proper control processes established within, the team has also accumulated valuable know-how on the contact center solutions implementation in different business domains.
Our Contact Center services includes professional services support in CTI technologies, Work Force Management Systems, inbound and outbound voice processing solutions.
Presence: Banks and Contact Centers.
Our Carrier Grade services provides a wide array of revenue generating and process optimizing solutions to three key elements of the telecommunications industry: Enhanced Networks Services, Operator Services, and Call Center Operations.
Presence: Prepaid and postpaid telecommunication calling card solution.
The Mobile Apps Service Unit delivers full service design, development and implementation services to our customers.
We have developed and deployed apps in Blackberry, Android and iPhone platforms.
The Technical Support Service delivers technical assistance by telephone for issues associated with the operation of delivered products, both hardware and application software over 7x24x365.
Thoroughly trained on the products we support, the Technical Support Services team is equipped with the latest equipments and has access to product knowledge base and captive network models, which help us, replicate and resolve problems while avoiding disruption of our customers' service.